Service Engineer - Tools & Assembly Systems

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

• Independently execute daily service work in field as well as workshop, such as programming and startup of assembly equipment controllers, tools, systems and components - repairing, regular maintenance and troubleshooting
• According to customer´s needs, received orders and in line with internal standards and processes provide high quality field service to customers in agreed time schedule
• Take active care on and further develop professional relationships with customers
• Active daily cooperation and timely communication with Sales teams to ensure proper information flow and maximizing customer satisfaction, active looking for service business opportunities
• Timely and completely plan and report all own activities in line with internal standards via dedicated CRM system
• Share know-how with other team members and support others when required
• Keep high level of utilization and efficiency of own work
• Prepare calculations of jobs required by customers, track service orders and follow up to this

- Regular reporting

Experience requirements

• Languages:
  • Arabic: Fluent
  • English: Intermediate - PC skills: MS Word, MS Excel
• - Min. 2 years of relevant experience (experience in industrial production, maintenance or repair necessary)
• - Technical skills and experience
• - Experience from industrial tools service would be an advantage
• - Experience from Automotive Industry would be an advantage

Educational requirements / Knowledge

The successful candidate should have:

• Degree in engineering, machinery and/or electronic and electrical or equivalent experience in the Industry
• Excellent communication and presentation skills
• Excellent business analysis, planning and organization skills
• Excellent knowledge of English, both written and spoken.
• Computer literate: Microsoft Office
• Driving license

Personality requirements

• Independent, self-managed, success-motivated person with can-do approach
• Technical thinking and drive to learn and develop
• Proactivity and good communication skills
• Ability to plan and prioritize own work efficiently
• Team-player
• No military obligation

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.