Customer Support Officer_Central Zone

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

Please check our D&I page here :

Diversity and Inclusion at Atlas Copco Compressor Technique India - Atlas Copco India

Are you looking for a new professional trial and would like to become part of a leading global group in the field of technology and engineering? Do you enjoy working in an agile and motivated environment, close to the customer, where new initiatives and opportunities are constantly emerging?

You can expect a modern workplace, flexible working hours, the possibility of mobile working, onboarding lasting several days, a canteen, employee discounts at partner companies (corporate benefits) and numerous opportunities for your professional and personal development. The role includes the following tasks:

•       Support for our customers mainly digitally and by phone

•      Working closely with our sales team in the region to drive our customer experience.

•       Planning and processing of customer orders from opening to delivery and invoicing.

•       Proactive order tracking and delivery time monitoring

•       Development of flexible, customer-oriented solutions

•       Active complaint management

Promoting the digitalization of our business

 
To succeed, you will need  

EXPERIENCE IN A RELATED FIELD (E.G. INTERNSHIP) IS AN ADVANTAGE BUT NOT REQUIRED

EXPERIENCE IN DEALING WITH COMMON MERCHANDISE MANAGEMENT SYSTEMS (SAP) AS WELL AS MS OFFICE KNOWLEDGE DESIRABLE

    EDUCATION : DIPLOMA/DEGREE IN ANY DISCIPLINE 

    Skill Sets and Competencies:

• Very good communication and organizational skills paired with the ability to think Systematically.

• •    Very good problem-solver

  •    Resilience, flexibility, and initiative

  •    Interest in technical products

  •    Very good in speaking English skills.

•  Goal Oriented
• Analytical skills
• Kind

In return, we offer you

• An inviting, family-like atmosphere
• Ample opportunities for professional development
• New challenges and opportunities to learn every day
• A culture known for respectful interaction, ethical behavior, and integrity
• Drive your Career, Explore Opportunities, Realize your Passion . . .

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City
Pune

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.