Competent and experienced technicians, genuine air compressor parts and timely service are the cornerstone of a good service strategy for any compressed air installation. But these elements are not equal. All the genuine spare parts in the world and the most robust maintenance schedule could not make up for service technicians that do not know what they are doing.
An Atlas Copco field service technician is focused to deliver equipment reliability, uptime and the lowest energy cost to the compressed air user - that's you.
The right technician for the right task
You wouldn't ask a paramedic to do brain surgery, right? Our field service technicians are trained to meet the requirements of the tasks they are assigned to. That means the technician who walks onto your site is certified to do the service activities in a safe and efficient way.
They have the necessary skills, up-to-date training on products, the right tools and high quality air compressor parts designed for the best performance of the machines they are looking after.
Before that first step onto your site, our service technician has been trained in one of our seven dedicated regional Service Academies, which offer specialized, quality training to service technicians, operational personnel, sales professionals and even customers.
Theoretical classroom training undertaken at the Service Academy is always put into practice in a dedicated workshop. That allows our technicians to familiarize themselves with every aspect of the service procedures they must undertake. They will also know the potential issues that they could encounter while out in the field.
An unsurpassed support network
This is where Atlas Copco's superior people network comes in to play. Our service technicians are never alone on a service job. They are supported by their other experienced colleagues in the field. They also have a specialist back office technical team and factory experts available. All are just a phone call away, and ready to jump in and lend a hand where they are needed.
By choosing Atlas Copco as your service partner, you choose to have that whole network available to you. We are all dedicated to improving your compressed air system's reliability and energy efficiency.
Not just Atlas Copco brand
One of the benefits of being an industry leader in compressed air for more than 140 years, is that we know compressed air systems of every type, size, shape, with all their quirks. That knowledge is also spread throughout our service organisation. We train our service technicians to be able to service compressed air equipment of any brand. More than that, we always focus on how to improve the compressed air system efficiency. You can have complete confidence that our service technicians take the requirements of each piece of equipment seriously. Whether maintaining or repairing, we are following the maintenance recommendations of the original equipment manufacturer.
More than just compressor maintenance
Discover Optimizer 4.0
Optimizer 4.0 is a smart compressed air system controller, that monitors the requirements for compressed air from your production line. It then activates the best combination of air compressors to achieve your required pressure band and optimize energy consumption.
Discover SMARTLINK
SMARTLINK is our compressed air monitoring system that offers you insights on your compressor room operations. Actionable dashboards, customized views and pro-active advice and alerts allow you to achieve optimal efficiency and maximum availability.
