TechCover is a software service level agreement that provides expertise support with added value services. Designed to complement Atlas Copco software product portfolio to maximize the customer's quality, productivity, and uptime. TechCover service level agreements are designed to meet and exceed industry standard support requirements and goals. TechCover service level agreements are scalable to grow in line with the software solution and requirements.Leveringsomvang
Day rate (8 hrs. working time) for software support via web session by a specialized Atlas Copco Service Technician. Rate is valid for normal working days only, at working times free of extra pay, excluding travelcost and allowance.
