EasyStart for Software
Leveringsomvang
Scope of Services
• Installation & connection via remote access (remote) • For one station with up to 5 recipes • Software installation and connection settings for tightening controller / virtual tools • Verification of system functionality • Creating users • Initial briefing on the Smart AMS software (max. 30 min.) • Connection to the customer portal with integrated ticket system for reporting service and support requests as well as overview and communication on closed and open reported cases with status overview.* * The connection to the customer portal in connection with EasyStart Smart AMS is limited to a free use of 12 weeks.Prerequisites
Remote access to the customer's IT infrastructure is required to install the software. The required information is requested in advance by our software technicians in a scope call with the customer's IT. Installation on the scheduled date can only take place if the information has been provided in advance.Notes
Customer-specific adapter tests are not part of commissioning.EasyStart Smart AMS
8990 3504 48