01 February 2024
Ordering online has never been easier as more and more online shops and e-commerce platforms offer genuine Atlas Copco parts. But how do you know if the part ordered really is an original Atlas Copco part and not an imitation? Scan the QR code and get confirmation.
Genuine spare parts ensure a smooth operation
To keep your compressor in good shape, Atlas Copco’s genuine parts are the way to go. As they are designed specifically for your compressor, they give the reliability, long lifetime and energy efficiency you expect.
To ensure you can rely on the solid benefits of our specially developed parts, consumables and lubricants, we take the fight against counterfeit parts quite seriously. We scan the online market 24/7 looking for new suppliers who state they sell original Atlas Copco parts or consumables. But we also want to offer our customers a tool they can trust.
To ensure you can rely on the solid benefits of our specially developed parts, consumables and lubricants, we take the fight against counterfeit parts quite seriously. We scan the online market 24/7 looking for new suppliers who state they sell original Atlas Copco parts or consumables. But we also want to offer our customers a tool they can trust.
How to can I check if my spare parts are genuine?
- No labels or part numbers
Counterfeit spares might lack proper labels, or standard identification numbers.
- Unusual Packaging
Changes in packaging are always communicated through your trusted parts supplier or local Atlas Copco representative. - Deviant Colors and Designs
Genuine Atlas Copco parts have an unique color set and design. Keep an eye out for colors or designs that seem off or are unconventional. - Country of Origin
Changes in the country of origin or production site are always communicated through your trusted parts supplier or local Atlas Copco representative. - Suspicious Price Discounts
While finding discounts is common, excessively steep reductions should raise concerns about authenticity. Remember, if a deal seems too good to be true, it probably is.
Scan to check if genuine
Overtime, all Atlas Copco spare parts will have a non-reproducible QR code on their packaging label. First up will be a selection of service kits, followed by lubricants and other consumables.
Scan the code with your phone, follow the steps in the app and find out in less than 5 seconds if the part you ordered is genuine. If the QR code has been authenticated as genuine, you can rest assured that the product is a real Atlas Copco one.
What if I have a counterfeit part?
Should you however receive the message that the part you ordered is not genuine, you can report this in a dedicated contact form, or you can reach out to your local Atlas Copco contact. They will assist you further. Remember to keep the label and the box in which the ordered part arrived!
The supplier will be investigated to ensure that the parts are no longer offered on the market or to our customers. Together we can beat the manufacturers and sellers of counterfeit parts.
Where can I buy Atlas Copco Parts?
To be 100% sure that the spare parts or service kits you receive are genuine, please buy from your local Atlas Copco representative. Our Customer Centers and distributors are always ready to help you or to answer your questions.
